And this is what I gotta remember so dearly in the healthcare field.
We see so many patients every single day that they just become a single collective entity.
But to the family or loved ones of that one single patient, there is ONLY ONE of him/her.
So treat every single patient in a manner that is answerable to his/her loved ones and give your utmost attention to every single one of them because every patient deserves it.

嗡。咕噜蓮生悉地。吽
唵。嘛呢叭咪。吽
My dearest ah ma, please get well soon, 祈求佛祖、师尊、菩萨保佑。